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  1. Startrail PORT Help Center
  2. FAQ / Troubleshooting

FAQ / Troubleshooting

FAQ

  • How can I see my SRR on OpenSea?
  • Can I Use My Past Startbahn Cert. NFC Tags After Renewal?
  • Will the existing paper certificate (certificates of authenticity or/and sales) become unnecessary?
  • What should I do if information written on SRR is incorrect?
  • Is there a risk that information on the SRR will be falsified?
  • How is my personal information protected?
See all 9 articles

Troubleshooting

  • The information of the works I own is not displayed in OpenSea.
  • What should I do if I cannot sign up for an account?
  • What should I do if the NFC tag is not readable?
  • How to enable pop-ups
  • How to enable cookies
  • I purchased a work/NFT but nothing is showing up on my dashboard.
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