How can I read an NFC tag? – Startrail PORT Help Center

Startrail PORT’s NFC tags adopt a Communication Protocol (ISO14443A). It can be read by smartphones equipped with an NFC reader. The location of the NFC reader in a device varies from company to company, so please check the manufacturer's website for the device model you are using.

Example: iPhone NFC reader location

Cautions for NFC reading

Depending on smartphone models, you may run into trouble reading NFC tags if the specifications of the NFC reader are changed due to model changes within the same manufacturer. Please check in with your device carrier to see if your smartphone can read the communication protocol (ISO14443A).
Depending on the position and angle of the reader over the NFC tag, or if your smartphone has its cover on top, it may be difficult to read the NFC tag. Please check the position of the NFC tag and the reader, and try to hold the device as close to the NFC tag as possible.
If the device is in sleep mode, you cannot read the NFC tag. Please restart the device and read the NFC tag.

How to read

Basic reading procedure

iPhone 7、iPhone 7 Plus、iPhone 8、iPhone 8 Plus、iPhone X

Using an application

Basic NFC reading procedure

Unlock the device and start the terminal
Position the device's NFC reader close to the NFC tag

When using an iPhone, hold the top of your device on top of the NFC tag as shown in the photo.

The reading position of Android devices varies depending on the model. For more information, please refer to your device carrier or manufacturer's website.

iPhone 7、iPhone 7 Plus、iPhone 8、iPhone 8 Plus、iPhone X

Unlock the device and start the terminal
Open the Control Center and tap the NFC Tag Reader

　　
Hold the top area of your device to the NFC Tag

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Using an application

If your model is compatible with Mobile Suica or other devices, but does not support reading NFC tags, you can download an application that supports reading NFC tags.